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TürkçeNo more technology than necessary. Just the right kind.
Some organisations need reliable site connectivity; others need better identity management or dependable workflows. We start with the actual task and what is already in place.
Not every company needs more IT. Many first need clearer IT.
First we establish the impact of a disruption and the resources available for daily operations. These findings guide technical requirements, responsibilities and service scope.
Stabilize IT
When knowledge rests with individuals, operations need traceable routines. We assign monitoring, patches, backups, support and lifecycle tasks to defined owners and escalation paths.
View operating model 02Make security manageable
An access decision affects devices, networks and recovery. We coordinate identity, endpoint protection, logging and recovery so controls and their evidence fit together.
Open security model 03Structure cloud & growth
Before migration, define the landing zone, identities, connectivity and cost ownership. This gives the cloud environment clear rules for access, changes and ongoing operations from the outset.
View cloud path 04Standardize sites
Define shared zones and change procedures for LAN, WLAN, WAN, SD-WAN and firewalls. Monitoring and provider handoffs show where connections end and responsibility begins.
View multi-site solution 05Simplify workplace
A new workplace needs more than a device. M365, Intune, identity, permissions and support form one coordinated process from onboarding to device replacement or departure.
View workplace model 06Reduce outage risk
Recovery is planned around RPO and RTO. Restore tests check protected copies, documented runbooks and named owners; a successful backup job alone cannot validate recovery readiness.
View recovery modelThe operating model scales with complexity, not simply headcount.
The company sizes below provide orientation. Actual requirements also depend on locations, critical services, internal IT, compliance and required availability.
Compact organization
A manageable platform footprint simplifies operations. Priorities include standardised workplaces, Microsoft 365, protected identities and devices, backups and agreed remote support.
Goal: simplicity, security and low dependency on individuals.Growing mid-market
As the environment grows, network and MDM standards, role-based access, monitoring and lifecycle tasks must become repeatable. Managed support and recurring service reviews connect those responsibilities.
Goal: growth without proportionally increasing operational problems.Multi-site & complex mid-market
Multiple locations need coordinated network and identity standards, cloud and security governance, tested recovery procedures and clear responsibility between internal IT and co-managed operations.
Goal: consistent control across a distributed environment.Enterprise & co-managed
Complex organisations need individually agreed SLAs, technical governance and provider coordination. SOC/SIEM integration, an architecture board, project portfolio and interim leadership may form part of the agreed scope.
Goal: augment internal teams rather than outsource unnecessarily.Six layers that have to work together.
Identity
Users, roles, MFA, privileged access, joiner-mover-leaver and service accounts.
Workplace
Devices, MDM, applications, collaboration, updates and supportability.
Network
LAN, WLAN, WAN, segmentation, firewall, carriers and site connectivity.
Platform
Servers, storage, virtualization, cloud, data, platform services and capacity.
Security & Recovery
Hardening, detection, logging, backup, immutability, restore and incident response.
Operations & Governance
Monitoring, SLA, ticketing, change, documentation, reporting, budget and lifecycle.
The same firewall does not automatically mean the same solution.
A production outage creates different needs from protecting advisory data or running many branches. We derive priorities from business impact, data types and the regulatory context.
Project, co-managed or managed – depending on where ownership should sit.
Targeted delivery
A project engagement defines the goal and scope for migration, rollout, assessment or modernisation. Acceptance criteria and the handoff to operations are agreed at the outset.
- Defined scope & milestones
- Documented handover
- Optional transition to operations
Augment internal IT
Internal IT retains its role and gains support for agreed topics, whether extra capacity, deeper technical expertise, vendor knowledge or second- and third-line assistance.
- Clear RACI & escalation
- Shared monitoring & reviews
- Knowledge remains internal
Outsource operating responsibility
For managed platforms or IT domains, operations are specified through SLAs, monitoring, tickets, maintenance, reports and service reviews. Responsibilities and handoffs are explicit parts of the agreement.
- Predictable service coverage
- Measurable SLA & reporting
- Lifecycle & improvement plan
How we determine which solution actually fits.
| Dimension | What to clarify | Impact on solution |
|---|---|---|
| Business criticality | Which processes may be unavailable for how long? | Redundancy, recovery, SLA, monitoring |
| Internal resources | Which skills and capacities remain internal? | Project, co-managed or managed |
| Sites & users | How distributed and standardized is the environment? | Network design, identity, rollout, support model |
| Compliance | Which evidence, data locations and controls are mandatory? | Logging, least privilege, governance, documentation |
| Lifecycle & budget | Which investments are due and what technical debt exists? | Roadmap, prioritization, platform selection, FinOps |
From the first question to stable operations.
- 01Discovery
Clarify business goals, risks, stakeholders and scope.
- 02Assessment
Assess current landscape, dependencies and technical debt.
- 03Target state
Define architecture, ownership and operating model.
- 04Roadmap
Set priorities, budget, risk and migration waves.
- 05Delivery
Deliver with testing, documentation and controlled handover.
- 06Operate
Monitoring, SLA, reviews, lifecycle and continuous improvement.
Vendors are building blocks – not the strategy.
We assess platforms against workloads, skills, compliance, costs and exit options. This applies to Microsoft, Azure, AWS, Google Cloud, Cisco, Juniper, Fortinet, Palo Alto, Veeam, VMware, Nutanix and other technologies. Existing investments inform the decision.
Explore technology stack- Fit before brand preference
- Operating cost, not just purchase price
- Consider supportability and skills
- Design security, recovery and exit from the start
A solution is good when it is still understandable and operable six months later.
Ownership
Clear owners, approvals and escalation paths.
Evidence
Documented configuration, controls, tests and decisions.
Recoverability
Not just backups present, but recovery tested in reality.
Governability
Measurable services, transparent risks and a realistic roadmap.
Turn requirements into an operating model.
Bring your locations, critical systems and key operating questions. Together we clarify resources, security, cloud and service goals, then organise the next steps in a roadmap.