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Cases / sources

What real IT incidents reveal.

Public incident reports explain why dependencies, recovery and controlled changes matter.

What real IT incidents reveal.
Service illustration

Read, understand and apply the lessons.

The cases come from the operators’ published analyses. They are not Endurion customer references. Applicability to your environment requires a separate assessment.

Backup & Disaster Recovery

GitLab: database recovery, January 2017

GitLab documents accidental database deletion and a recovery that could not restore every database change. Repositories and wikis did not suffer data loss.

Cloud & Platforms

AWS: US-EAST-1 event, December 2021

AWS explains the internal network dependencies of foundational services including monitoring, DNS, authorisation and parts of the EC2 control plane.

Modern Workplace & Microsoft 365

CrowdStrike: Windows update incident, July 2024

CrowdStrike describes Windows crashes caused by a content configuration update. It states the incident was not a cyberattack; Mac and Linux were unaffected.

Software Development & Automation

GitHub: network and database incident, October 2018

GitHub explains how a brief network interruption triggered longer database and service problems, also affecting webhook delivery.

Next step

Which dependency needs attention?

Start with a specific service and the impact of its failure to define a useful assessment.